Shipping policy

SHIPPING POLICY

• We currently ship to the United States and Canada.
• We do not ship to Hawaii and Puerto Rico.
• No international shipping outside the USA & Canada at this time.

      Order Processing

• Orders are packed and dispatched from our U.S. Lattafa warehouse.
• Processing time: 1 business day (Monday–Friday). National holidays are not counted as business days.

      Estimated Transit Times

• United States: 2 – 5 business days
• Canada: 6 – 12 business days

      Carriers Used

• USA: UPS, USPS, DHL
• Canada: USPS
  

      Shipping Rates

• FREE shipping on orders over US$ 60(USA) or over US$ 100 (Canada).
  • The threshold is calculated after discounts and before tax
• Orders below the free‑shipping threshold:
  • USA: US$ 8.99 flat rate
  • Canada: US$ 12.99 flat rate

Duties & Customs Disclaimer
Please note that we are not responsible for duty, customs fees, or import taxes for international shipments. These charges, if applicable, are the responsibility of the customer and may be collected by your local carrier (Canada Post for Canada) at the time of delivery.

Tracking & Notifications

You will receive automated e‑mails when:

1. Your order is placed.
2. Your parcel leaves our warehouse with your tracking link.
3.  Your parcel has been delivered with your tracking link.